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Heating & Cooling Service

Bay Area Services is a full-service heating and cooling contractor, and has been providing homeowners with personalized indoor comfort systems since 1981. Bay Area Services serves customers in the Green Bay, Fox Valley, and Door County areas, as well as their surrounding communities. Bay Area Services is Northeast Wisconsin’s largest residential new home construction and add-on replacement provider, and is also the largest Trane dealer in the state of Wisconsin. The Trane Comfort Specialist designation is awarded to dealers who have shown a proven commitment to continuously providing the highest standards in customer satisfaction, and Bay Area Services has been recognized as a Trane Comfort Specialist year after year. Continuing to work hand-in-hand with the homeowner to educate and guide them is Bay Area Services’ key to complete customer satisfaction. Customers are always welcome to visit our fully stocked showroom where they can explore their possibilities and ask our staff questions about products or service options.

In addition to a full line of dependable and highly reliable Trane products, Bay Area Services carries Weil McLain boilers, Williamson boilers, Climatemaster geothermal systems, Mitsubishi, Rheem, and Honeywell products to meet our customer’s needs.

Bay Area Services’ highly skilled and knowledgeable technicians are factory trained to install and service your comfort systems, and will always consider it a privilege to guarantee your needs are met. Bay Area Services’ goal is one not commonly seen in today’s HVAC industry. Our professional service technicians are not focused on selling you a new system because they are not paid on sales commissions; they are paid solely for the service they perform on your equipment. Our goal as a company is to fix your existing system and earn the trust and respect of our customer’s, rather than demanding it. When it is time to replace your comfort system, Bay Area Services wants you to be at ease knowing that you have made the right choice with a company you can trust.

Bay Area Services strongly believes in preventative maintenance for your heating & cooling systems. Our Safety & Efficiency Agreement is a great way to ensure your system is running in top efficiency and peak performance for many years.

Frequently Asked Questions Regarding Heating and Cooling Maintenance:

Q: How often should my air conditioner be recharged with new Freon?

A: Contrary to popular belief, air conditioner do not consume refrigerant (also known as freon), and during ideal conditions the refrigerant in your air conditioners would never require changing or refilling. Therefore, having a low freon level can be an indicator of a leak in your system which should be repaired before adding any more refrigerant.  The majority of new systems are welded to minimize leaks; however, many older units were connected with mechanical flared fittings which can vibrate loose over time and cause leaks.

Q: Why are freon leaks a problem?
  • The heart of an air conditioning unit is the compressor which is cooled by refrigerant. When proper freon levels are not maintained, it can result in overheating and premature failure of the compressor, and this often requires completely replacing the compressor or the entire condensing unit.
  • If freon levels are too high or too low, this can drastically reduce the efficiency of your air conditioner.
  • Refrigerant leaks can freeze the evaporator coil, causing the unit to literally ice up.
  • Freon is classified as a controlled substance by the Environmental Protection Agency (EPA), and it is considered to be hazardous if released into the environment.
Q: Are regular system tune-ups worthwhile?

 A: Of course! We recommend annual air conditioning tune-ups in the spring and furnace tune-ups during the fall. Although performing regular tune-ups cannot guarantee that a unit will continue to work perfectly throughout the season, it can reveal most small problems which if left unattended can lead to major, more expensive problems. Our Safety and Efficiency Agreement is an excellent way to ensure that your system is running at its highest proficiency and performance for many years.

Q: What does an air conditioning tune-up consist of?

A: It consists of the following steps:

  • Clean the indoor and outdoor coils
  • Check the blower wheel and motor, lubricate motor, and check belt
  • Check thermostat operation and calibration
  • Check operation of all safety controls
  • Check the current draw and voltage under a full load
  • Inspect wiring and connections, repair if necessary
  • Check refrigerant (freon) charge
  • Test compressor contacts
  • Inspect air filter condition
  • Check the condensate pump and drain line
  • Check the fan switch operation and adjust settings if necessary
Q: What does a furnace tune-up consist of?

A: It consists of the following steps:

  • Check gas line from the furnace shut off valve to the burners for leaks
  • Check blower wheel and motor, lubricate motor, and check belt
  • Check the thermostat operation and calibration
  • Check the operation of safety controls
  • Check the current draw and voltage under a full load
  • Clean and adjust the burners
  • Checking venting system for obstructions and ensure proper draw
  • Visually inspect heat exchanger
  • Inspect air filter condition
  • Check drain line
  • Check fan switch operation, and adjust settings if necessary
  • Test gas pressures
  • Inspect, clean, and adjust pilot and replace thermocouple
  • Test temperature rise
  • Service sticker installed
Q: What should I do before starting my air conditioner in preparation for the cooling season?
  • It is important to make sure your thermostat is set to the cooling mode because just lowering the temperature does not activate the air conditioner if it is still set in the heat mode.
  • Do not wait until the first hot day of summer to turn on your air conditioner; instead run your unit for a few minutes early in the season before you may need it to make sure it is working. This way if there is a problem with your unit, you will not have to wait for a service technician to arrive when the weather is sweltering.
  • Make sure that there are no obstructions around the exterior of the unit, and that it is not covered up because your air conditioning unit needs to pull air from outside to cool and blow into the home.
Q: Why should I have my heating system tuned up yearly?
  • Carbon monoxide is responsible for killing hundreds of people each year, and a clean and properly vented heating system reduces the risk of carbon monoxide poisoning.
  • Even a small gas leak can build up over time and cause an explosion or fire, and during a heating system tune-up the gas lines, from the shut-off valve to the heating system, are checked for leaks.
Improved Efficiency and Performance can help Extend System Life:
  • A cleaned and properly lubricated heating system will use less fuel and electricity to operate, and this is because moving parts of the heating system are able to move freely and use less energy.
  • Components such as the gas pressures and thermostats will be tested and calibrated to the required specifications of your heating system, allowing your system to function at peak performance.
  • A heating system that has dust and debris buildup can cause the burners and ignition devices to work incorrectly, and dirt may also cause your system to corrode or rust faster than a system that is regularly cleaned.
Q: How often should I change my filter?

A: It is important to change your filters regularly because dirty filters restrict air flow, reduce efficiency, and in some cases can cause your evaporator to freeze up. Disposable fiberglass filters should be replaced monthly, media style filters should be replaced every 4-6 months, and electrostatic or electronic filters need to be washed every 1-2 months.

Like most anything you own, you will find that regular maintenance is far less costly than repairs or even replacement later.

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